We recently bought a lot of new carpets for our new home from a major East Anglian supplier, Glasswells in Bury-St-Edmunds. All of these carpets had manufacturers stain protection or StainGard protection added before fitting.
Shortly after we moved in, we noticed a small mark on the lounge carpet so contacted the supplier to ask the best way to remove it: StainGard protection is supposed to allow easy removal of stains such as wine spills, coffee spills etc. Rather than advise how to treat the mark ourselves Glasswells arranged for the StainGard people to come out to take a look. This they did, and took several photos, but no action to remove the mark. A week or so later, Glasswells sent someone to look. Again, no attempt was made to clear the mark.
So, nearly a month after having the carpets fitted we have still to be told how to remove stains from our protected carpets. We have not even been given a leaflet telling us how to go about it! Wouldn't you think that having spent many thousands of pounds on new carpets Glasswells would give us a leaflet on how to remove spills and stains and throw in a little carpet care kit too? Instead, we have had 2 visits, no action, and no instructions after nearly a month. Unbelievable.
Further to this, I went to the shop recently to try to buy some material to make a bed throw that would match a couple of garden room chairs. On the phone, when checking with the supplier on the wholesale cost, I overheard "£8.60 a metre". A moment later the salesman turned to me and said the price would be £17.99 a metre!
So, if you ask for discounts when buying a lot of carpets, furniture etc from a major supplier like Glasswells don't be embarrassed to ask for a LARGE discount. Oh, and don't forget to ask how to remove stains :-)
Overall, I am less than impressed.
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Friday, 6 September 2013
Thursday, 29 August 2013
UK parliament votes AGAINST military action in Syria
Last night, the UK parliament voted AGAINST military action in Syria. This is excellent news.
This does not mean the UK should take no action. What it signals is that the UK people don't want to meet violence with yet more violence. Instead let us encourage effective diplomacy. Jaw jaw, not war war is, ultimately, the ONLY way. Can anyone really say that our past military action in Afghanistan, Iraq or anywhere in the Middle East has ever done any long term good? No, what it has left is a trail of bitterness.
Wednesday, 28 August 2013
Syria and chemical warfare
So the UK and USA are considering a response to the use of chemical warfare in Syria. The likely response will be yet more violence in the form of a clinical attack on something/someone. Will we NEVER ever learn? What sort of message will that send?
The ONLY solutions to the problems in the Middle East depend on building trust and understanding on all sides. As we have seen in Iraq, Afghanistan and elsewhere, the use of violence to counter violence destroys trust and creates yet more issues.
Jaw jaw, not war war, please.
The ONLY solutions to the problems in the Middle East depend on building trust and understanding on all sides. As we have seen in Iraq, Afghanistan and elsewhere, the use of violence to counter violence destroys trust and creates yet more issues.
Jaw jaw, not war war, please.
Tuesday, 13 August 2013
Cricketing success
So England won the Ashes series after a thrilling day yesterday which saw the Australians thrashed.
The last 12 months have been good ones for UK sport for all the right reasons: a successful and happy Olympic Games last summer, success at Wimbledon for Andy Murray in the tennis and for England in the Tour de France cycling.
Sport is good when it inspires people to strive for the impossible and succeed, although good sportsmanship is about trying to win and not winning at all costs including cheating, which serves no good. It is sad that sports are so commercialised these days and that money matters so much.
The last 12 months have been good ones for UK sport for all the right reasons: a successful and happy Olympic Games last summer, success at Wimbledon for Andy Murray in the tennis and for England in the Tour de France cycling.
Sport is good when it inspires people to strive for the impossible and succeed, although good sportsmanship is about trying to win and not winning at all costs including cheating, which serves no good. It is sad that sports are so commercialised these days and that money matters so much.
Moving home - mixed emotions
We have lived in our family home, a modest semi-detached house on the edge of our village, for 37.5 happy years. Tomorrow we move to a bungalow next to our local windmill currently undergoing a large restoration. The new home is lovely: homely and spacious, and with a nice garden and at the end of a quiet close.
As you can imagine, this evening we are feeling rather mixed emotions: our children grew up in this current home and it has been "our" place, with our stamp on it, for all those years. They have been, almost without exception, very happy years. Tonight the old house is devoid of personality with pictures off the walls and trappings of our life in boxes.
However, the new home is already taking on the feel of our current home with familiar photos and trappings already in place that make a home "our" home. No doubt it will take a few weeks to adjust, but overall we feel it is a good move: a bungalow is easier when one is getting on in years and mobility is likely to become more difficult. Nonetheless we will miss our old home so much.
Thank you home, you have been our friend for a long time and we'll miss you.
As you can imagine, this evening we are feeling rather mixed emotions: our children grew up in this current home and it has been "our" place, with our stamp on it, for all those years. They have been, almost without exception, very happy years. Tonight the old house is devoid of personality with pictures off the walls and trappings of our life in boxes.
However, the new home is already taking on the feel of our current home with familiar photos and trappings already in place that make a home "our" home. No doubt it will take a few weeks to adjust, but overall we feel it is a good move: a bungalow is easier when one is getting on in years and mobility is likely to become more difficult. Nonetheless we will miss our old home so much.
Thank you home, you have been our friend for a long time and we'll miss you.
Sunday, 21 July 2013
National Debt in the UK (and USA)
Sometimes I feel like we are living in the 1930s: we can see a crisis looming but carry on hoping it isn't going to happen, yet in my gut I feel that it is imminent.
What is bothering me? Well it is the indebtedness of the UK (and the USA) and the almost inevitable deep crisis that will result if it continues to mount. The true level of the UK's debt (around £900 billion) is VERY close to that in Wiemar Germany in the early 1920s when inflation went mad (money became worthless) and social unrest and national socialism took hold. If interest rates rise by just a few percent, the UK will be unable to repay its debts, banks will fail and there will be no government money to bail them out. In summary we would be in totally uncharted territory where no savings, salaries or pensions would be safe. It is quite possible that social order would break down and a revolution and far left or right politics would be the order of the day. This is just in the UK. The same story is likely in the USA and across the Eurozone. The stability we have enjoyed since WW2 would be well and truly over.
I hope and pray that I am wrong.
The ONLY answer to this is for the nation to live within its means both nationally and on an individual level. We CANNOT continue to borrow money to support services and lifestyles we cannot afford.
Read http://pro.moneyweek.com/myk-eob-tpr123/PMYKP703/ to get the background on this. I also recommend the book "How did we get into this mess?" by the BBC financial commentator Robert Peston.
What is bothering me? Well it is the indebtedness of the UK (and the USA) and the almost inevitable deep crisis that will result if it continues to mount. The true level of the UK's debt (around £900 billion) is VERY close to that in Wiemar Germany in the early 1920s when inflation went mad (money became worthless) and social unrest and national socialism took hold. If interest rates rise by just a few percent, the UK will be unable to repay its debts, banks will fail and there will be no government money to bail them out. In summary we would be in totally uncharted territory where no savings, salaries or pensions would be safe. It is quite possible that social order would break down and a revolution and far left or right politics would be the order of the day. This is just in the UK. The same story is likely in the USA and across the Eurozone. The stability we have enjoyed since WW2 would be well and truly over.
I hope and pray that I am wrong.
The ONLY answer to this is for the nation to live within its means both nationally and on an individual level. We CANNOT continue to borrow money to support services and lifestyles we cannot afford.
Read http://pro.moneyweek.com/myk-eob-tpr123/PMYKP703/ to get the background on this. I also recommend the book "How did we get into this mess?" by the BBC financial commentator Robert Peston.
Sunday, 7 July 2013
Well done Andy Murray - Wimbledon tennis champ
For the first time since the 1930s we have a British male Wimbledon champion. The standard of tennis has been exceptional this year and Andy Murray has been first class. He deserves his impressive win.
Well done Sir (he surely will be soon) Andy.
Well done Sir (he surely will be soon) Andy.
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