Greece to Italy ferry fire

This was a stupid incident,which smacks of incompetence or poor training.

Why were the crew so poorly trained that the fire was still burning away after 24 hours? Why did people have to be 24 hours or more in some cases waiting on the upper deck to be rescued? Why did anyone have to die? Apparently, 10 people died.  All survivors are now reported to be off the ferry.

I know the seas were bad, but one gets rough weather and crews should be able to deal with this. Sorry, but someone needs to be held accountable.