Car Insurance

Well, I  have been with my current car insurer for ages. Most years I have to ring up to tell them it is too much and get a better quote. This morning I did this again and they dropped a very little. So I told them to let their policy lapse and I'd look around. I have got the same cover for very much less, even allowing for introductory offers.

Now, wouldn't you think they would want to keep a loyal customer who has never made a claim? No, they have lost me now, probably for ever. Crass stupidity!! Their loss - not being able to see this.

In my view, the insurance industry is mad. Surely, they should give loyal, good customers a good deal to prevent them going elsewhere. Instead I get an idiot in a call-centre who couldn't care a jot. As I said, their loss, not mine. They deserve to lose all my business in future years, and they probably will now.