Until we had a burst main yesterday and our water was off for several hours, I had no idea that if one needed water for a medical condition, as I do, that one can register to have bottled water delivered if the supply is off for a long period. Anglian Water was very good, ringing me several times during the day. As it happened, our water was back on after lunch at reduced pressure and the burst fully mended early evening. No bottled water was needed.
I have to say I was very impressed with the service and level of care that Anglian Water showed to its customers.